Terms & Conditions
Terms and Conditions
1. Introduction
Welcome to Palmeras ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website, https://palmeraskw.com/, and any services or products offered through it. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.
2. Use of the Website
- You must be at least 18 years old to use our website.
- You agree to use the website lawfully and refrain from any activities that may harm the website, its content, or its users.
3. Products and Orders
- We offer high-quality perfumes and related products for sale on our website.
- All product descriptions, images, and prices are subject to change without notice.
- We reserve the right to cancel or refuse any order at our discretion.
4. Payments
- Payments can be made through the payment options available on our website.
- All transactions are processed securely, and we do not store payment details.
5. Shipping and Delivery
- Orders will be processed and shipped according to the delivery information provided on our website.
- Delivery times are estimates and not guaranteed.
- We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
6. Returns and Refunds
- Customers can return eligible products within 14 days of receipt if they are defective from the manufacturer or if an order error occurred on our part.
- Refunds will be processed based on the original payment
method, subject to approval.
7. Intellectual Property
- All content on our website, including text, graphics, logos, and images, is the property of Palmeras Perfumes and protected under intellectual property laws.
- Unauthorized use of any content is strictly prohibited.
8. Limitation of Liability
- We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability is limited to the amount paid for the purchased product.
9. Governing Law
These Terms are governed by the laws of Kuwait. Any disputes will be subject to the exclusive jurisdiction of the courts in Kuwait.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website, and continued use constitutes acceptance of the updated Terms.
Privacy Policy
1. Introduction
This Privacy Policy outlines how Palmeras collects, uses, and protects your personal information when you visit https://palmeraskw.com/.
2. Information We Collect
- Personal Information: Name, email, phone number, shipping address, and payment details.
- Non-Personal Information: Browser type, IP address, and usage data collected through cookies.
3. How We Use Your Information
- To process orders and payments.
- To improve our website and customer experience.
- To send promotional emails and updates (only if consent is given).
4. Sharing of Information
- We do not sell or share personal data with third parties except as necessary for payment processing, shipping, and legal requirements.
5. Cookies and Tracking Technologies
- Our website uses cookies to enhance user experience.
- Users can disable cookies through browser settings, though some features may not function properly.
6. Data Security
- We implement security measures to protect your personal data.
- However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. User Rights
- You have the right to access, modify, or delete your personal data by contacting us.
- You may also opt out of marketing communications at any time.
8. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website.
9. Contact Us
For any questions regarding these Terms & Conditions or Privacy Policy, please contact us via Phone Number: 0096541140667